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Peter Tah

// Cork, Ireland

Peter Tah

Principal Engineer/AI & Cloud Architect/Cybersecurity & Automation/Cross-Functional Technical Leader

19+ years turning enterprise infrastructure into secure, intelligent, customer-trusted systems.

View my journeyGet in touchDownload CV

// About

Executive profile

Principal Engineer with 19+ years designing, securing, and supporting enterprise infrastructure — from hyperconverged systems and enterprise storage to hybrid cloud and AI-enabled platforms. Built at Dell EMC and Trend Micro, combining deep root-cause analysis with hands-on collaboration across engineering, VMware, sales, and product teams. Hands-on experience with Azure AI, Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), AI agents, Kubernetes/OpenShift, and automation across AWS, Azure, and GCP. Brings a cybersecurity-first mindset (NIST, ISO 27001, CIS) from an endpoint-security background at Trend Micro, and a track record of protecting customer uptime and satisfaction through high-severity incident ownership, mentoring, and clear cross-functional communication. Known for translating complex technical issues into confident guidance for customers, executives, and engineering stakeholders alike.

// Resume

CV snapshot

A concise, recruiter-friendly view of the resume content behind the portfolio.

Executive summary

Principal Engineer with 19+ years designing, securing, and supporting enterprise infrastructure — from hyperconverged systems and enterprise storage to hybrid cloud and AI-enabled platforms. Built at Dell EMC and Trend Micro, combining deep root-cause analysis with hands-on collaboration across engineering, VMware, sales, and product teams. Hands-on experience with Azure AI, Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), AI agents, Kubernetes/OpenShift, and automation across AWS, Azure, and GCP. Brings a cybersecurity-first mindset (NIST, ISO 27001, CIS) from an endpoint-security background at Trend Micro, and a track record of protecting customer uptime and satisfaction through high-severity incident ownership, mentoring, and clear cross-functional communication. Known for translating complex technical issues into confident guidance for customers, executives, and engineering stakeholders alike.

Years in enterprise IT

19+

Primary leadership mode

Escalation and mentoring

Core cloud stack

AWS, Azure, GCP, Kubernetes

Languages

English, German

The site keeps the public story concise. The full CV is available as a download for recruiters and hiring managers who want the complete version.

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Selected focus areas

Enterprise EscalationsVCF on VxRailAI InfrastructureMulti-Cloud (AWS/Azure/GCP)Automation & ScriptingCybersecurityStorage and NetworkingCustomer ExperienceCross-Functional LeadershipMentoring

What the CV emphasizes

  • Principal engineer with 19+ years across enterprise support, escalation leadership, cloud, storage, networking, and virtualization.
  • Specialist experience in VMware Cloud Foundation on VxRail, Red Hat OpenShift, VMware vSphere, vSAN, NSX, Linux, Windows, and enterprise storage systems.
  • Cybersecurity-aware engineering grounded in an endpoint-security background, applying NIST, ISO 27001, and CIS framework principles to incident response.
  • Completed a CPD Diploma in Business Innovation & Digital Transformation (L8) with applied work in foundational technologies, social capital, and Power BI.
  • Known for customer-first troubleshooting, complex root-cause analysis, mentoring, knowledge sharing, and practical process improvements.
  • Proven cross-functional partner — working directly with engineering, VMware, sales, and product teams to protect customer uptime and satisfaction.
  • Blends deep hands-on technical support with architectural thinking, making the profile site useful for recruiters, interviewers, and collaborators.

Digital transformation programme

CPD Diploma in Business Innovation & Digital Transformation (L8)

Dublin Technical University · 2021

A professional development programme focused on digital transformation, enterprise change, and applied technology strategy.

2026–2030 Roadmap

  • AI-assisted troubleshooting: applying generative-AI and LLM-based tools to accelerate root-cause analysis, case triage, and knowledge-base generation.
  • Multi-cloud fundamentals: hands-on learning across AWS, Azure, and GCP core services (compute, storage, IAM) to support hybrid and multi-cloud environments.
  • Automation & scripting: developing Python, Bash, and PowerShell scripts to automate repetitive diagnostics, reporting, and remediation tasks.
  • SRE & DevOps practices: studying observability, incident management, and CI/CD-adjacent workflows to bridge traditional support and modern operations.
  • Cybersecurity frameworks: building working knowledge of NIST and ISO 27001 principles to strengthen security-aware incident response.
  • Data-driven decision making: using SLA, MTTR, and CSAT metrics to identify trends and drive continuous service improvement.

Certification roadmap

AWS Certified Solutions Architect – Associate (or Cloud Practitioner as an entry point)Microsoft Certified: Azure Administrator Associate (AZ-104)Google Cloud Associate Cloud Engineer(ISC)² CC or CompTIA Security+ — foundational cybersecurity credentialCertified Kubernetes Administrator (CKA) or Docker/container fundamentalsITIL 4 Foundation — service management best practicePython for IT Automation / scripting-focused certificate

// Digital Twin

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// Career Journey

From frontline IT support to AI-era infrastructure leadership

Nineteen-plus years of enterprise engineering, cybersecurity-aware escalation, customer trust, and cross-functional leadership — building toward the next generation of intelligent infrastructure.

  1. Field Service Engineer (Contractor)

    2006–2008

    Alphameric Leisure Ltd

    Delivered on-site installation, maintenance, and repair of electronic gaming and EPOS hardware across a multi-site customer base in the UK, building an early foundation in customer-facing, time-sensitive technical service.

  2. IT User Support Analyst

    2008

    Charity Aid Foundation (CAF)

    Maintained desktops, Active Directory, file servers, and Exchange across all departments, resolving daily work orders and supporting security initiatives such as antivirus and spyware remediation.

  3. IT Security Engineer

    2009–2011

    Trend Micro

    Started a career in enterprise IT securing systems and networks against emerging threats — resolving escalated endpoint security and antivirus cases, remediating malware, and configuring console/server-side policy for enterprise customers.

  4. Network Performance Engineer

    2011–2012

    SolarWinds

    Focused on enterprise network performance monitoring and diagnostics.

  5. Technical Support Engineer

    2012–2017

    Dell Technologies

    Provided Tier 2 support for enterprise SAN/NAS storage systems in a 24x7x365 global organization, applying structured troubleshooting protocols to protect customer SLAs and collaborating across time zones to reduce mean time to resolution.

  6. Senior Engineer — Hyper-Converged Infrastructure

    2017–2019

    Dell Technologies

    Led resolution of Sev1/Sev2 incidents on VxRail and enterprise VMware environments, mentored junior engineers, delivered Transfer-of-Information sessions on new platforms, and partnered with Field Technical Specialists, Account Managers, and Product teams to feed customer insight into the roadmap.

  7. Enterprise Escalation Principal Engineer

    2019–PresentPresent

    Dell Technologies

    Lead critical enterprise escalations across virtualization, storage, networking, Kubernetes, and hybrid cloud. Partner with engineering teams, mentor senior engineers, publish knowledge-base articles, deliver brown-bag training, and perform deep root-cause analysis across VCF on VxRail and VMware Cloud Foundation.

// Skills --list

Core competencies

AI & Modern Engineering
Azure OpenAILLMsRAGMCPAI AgentsPythonREST APIs
Cloud
AWSAzureGoogle Cloud PlatformHybrid CloudIaC (Terraform)Identity
Automation & Scripting
PythonBashPowerShellREST APIsTerraformCI/CD-Adjacent Workflows
Cybersecurity
NISTISO 27001CIS ControlsEndpoint Security & Threat MitigationVulnerability TriageSecurity Incident Response
Enterprise
VMware vSpherevSANNSXVCFVxRailWindows ServerLinuxActive Directory
Storage & Networking
Dell EMCVNXUnityIsilonVPLEXSAN/NASFibre Channel / iSCSIEnterprise Networking
Customer Experience & Leadership
High-Severity Incident OwnershipCSAT & RetentionCross-Functional CollaborationStaff EngineeringRCAMentoring

// Selected Work

Where infrastructure meets intelligence

Hands-on projects bringing Azure AI, RAG, and agent protocols into enterprise-grade systems — browse the code on GitHub below.

Enterprise AI Solutions

Built enterprise AI solutions using Azure OpenAI and Retrieval-Augmented Generation (RAG).

MCP Servers & AI Agents

Developed Model Context Protocol (MCP) servers and AI agent integrations.

Multi-Cloud Engineering Labs

Created hands-on AWS, Azure, and GCP labs for identity, networking, and AI testing.

Python Automation & Tooling

Built Python automation and infrastructure tooling for repeatable engineering workflows.

Containerized Workloads

Worked with Kubernetes, OpenShift, and containerized workloads.

Security-Aware Support Tooling

Applied NIST, ISO 27001, and CIS framework principles to harden incident response and vulnerability triage workflows.

// Education & Credentials

Formal foundations

A cleaner view of the academic, certification, and language background behind the CV.

MSc Cloud Computing

2015

Cork Institute of Technology

CPD Diploma in Business Innovation & Digital Transformation (L8)

2021

Dublin Technical University

Applied work in foundational technologies, social capital, enterprise change, and Power BI data visualisation.

Postgraduate in Renewable Energy System Technology

2009

Loughborough University

BEng (Hons) Computer Systems and Networks

2008

London South Bank University

Certifications
VMware vSphere 8 Certified Professional - Data Center Virtualization (VCP-DCV)Red Hat Linux Admin RHELDCSE: Dell Certified Systems EngineerDEA-41T1: Associate - Specialist, Systems AdministratorVNX Platform Specialist and Storage Eng.VxRail Xpert Community QualificationAssociate - PowerEdgeVxRail Specialist - Systems AdministratorVMware vSAN SpecialistCisco Certified Network Associate (2022)MCSE: Microsoft Certified Systems EngineerOracle PL/SQL and Oracle Database AdministrationDiploma in Project Management (PMI)Digital TransformationVMware vSphere Optimize and Scale V6.7VMware vSAN Performance Troubleshooting WorkshopVCF on VxRail 5.0
Languages
English · First languageGerman · B2 Upper Intermediate
Professional affiliation
Member, Professional PMI Association

Digital transformation programme

CPD Diploma in Business Innovation & Digital Transformation (L8)

Dublin Technical University · 2021

A professional development programme focused on digital transformation, enterprise change, and applied technology strategy.

Understanding foundational technologies and data transformationSocial capital capacity and relational competenceLeading enterprise-level change and innovationBusiness innovation challenge and reflective learningApplied Power BI data visualisation and reporting

// Contact

Let's talk infrastructure, AI, or the next escalation

Or reach me directly:

peter_tah@yahoo.co.ukDownload CVLinkedInGitHub

Peter Tah

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